Right of Withdrawal Terms Last Updated:** [10/01/2026]
Statutory Right of Withdrawal
If you are a consumer residing in the European Union, you have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire 14 days from the day:
- For goods: On which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
How to Exercise Your Right of Withdrawal
To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement. Please use the ‘Withdraw from contract’ button on the main menu.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us).
We will make the reimbursement without undue delay, and not later than:
- 14 days after the day we receive back from you any goods supplied, or
- (If earlier) 14 days after the day you provide evidence that you have returned the goods, or
- If no goods were supplied, 14 days after the day on which we are informed about your decision to cancel this contract.
We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
Returns & Shipping
- You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us.
- You will have to bear the direct cost of returning the goods unless specified otherwise.
- You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Exemptions from the Right of Withdrawal
The right of withdrawal does not apply to:
- Goods made to the consumer’s specifications or clearly personalized.
- Sealed audio or video recordings or sealed software unsealed after delivery.
- Digital content supplied immediately if you expressly consented to immediate execution and acknowledged loss of the right of withdrawal prior to download.
If you have any questions about your Rights of Withdrawal, please contact us via email using the form available on every page of this website.